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FREQUENTLY ASKED QUESTIONS

Aside from innovation, our products are built to face the challenges of both day-to-day use and tough conditions. As such, our range includes items that are suited for these extra special applications. A brief chat to our team will help find the right option to suit these requirements.

Our Mother of All Rollers series encompasses an extensive collection of sliding door rollers available to suit the many system profiles available on the market.

Our friendly customer service team will be able to help you choose the right rolling solution for your application.

Absolutely. In many cases, our projects begin with the client’s idea!

It’s true that we can literally be ‘handed’ a problem and asked to find a solution; but, in many cases we have been called in to perfect an original idea that has been raised, come up with a design and take it through to manufacture.

Our design process is driven by working closely with you (the ideas person) and your concepts to make sure we reach a solution that is uniquely crafted around their requirements. Our project managers will lead you through every step of the way to make sure we achieve or even exceed your expectations.

To get started, visit our ‘Design Process’

Following the Concept Presentation, we will bring your design solution ‘to life’ with a comprehensive range of prototyping services.

There are a wide range to choose from, starting from cost-efficient 3D plastic models, through to production prototypes. No matter your project, we’ll have the prototyping solution for you.

In short form, yes.

As part of our development process and where necessary, we test and conform to relevant Australian, New Zealand, British and European standards.

For us, it’s not just about transforming concepts and ideas into a solution; one of the most significant steps is turning these unique designs into viable commercial products. Because of this, we carefully monitor every facet of the manufacturing process with strict QC procedures so we can confidently deliver consistent quality and high performance that can be relied upon.

Quality control is vital and as such, it is maintained throughout all stages of the product development, manufacturing and supply processes. Specifically loaded and driven to push the product to its limits, each test is performed under the watchful eye of our research and test facility staff to ensure its capability.

Areas of testing include (but aren’t limited to):

Static load Impact
Performance UV
Cycle Installation and operation
Corrosion

Our product warranty can viewed online here.

Our product range is available both across Australia and internationally. Our sales team will be able to help you with finding the right product and sourcing it as efficiently as possible; Contact Us to get started!

SEE OUR Projects »